FAQ

We include advanced cybersecurity as standard in every package, not as an optional add-on. Combined with our 24/7 service desk and customer-first approach, you get a complete solution at transparent pricing.

We operate as both an MSP and an MSSP. This means we provide proactive threat monitoring, endpoint protection, and compliance support, all backed by industry-leading platforms and real-time response from our security team.

Yes. Our desk operates around the clock, so any issue is addressed quickly to minimise downtime and disruption.

Yes. We specialise in Microsoft 365 and hybrid cloud environments. We manage the full lifecycle from planning and migration through to optimisation and cost control, making sure your cloud grows with your business.

We offer tiered per-user and per-device pricing, along with special rates for non-profits. This gives you clear options that fit your budget and scale as your organisation grows.

We serve SMEs, large enterprises, and non-profits. Many of our clients operate in regulated sectors such as finance, healthcare, and charities, where compliance, security, and resilience are essential.

No. Alongside IT support, we deliver managed cybersecurity, compliance support, and cloud management, giving clients a complete technology solution.

Yes. Part of our cloud service includes monitoring and optimisation, so you only pay for what you use and keep expenses predictable.

No. Unlike many providers, we make advanced cybersecurity mandatory and include it in all packages, so every client has the same level of protection.

Yes. We provide special rates for non-profits, giving them access to the same enterprise-grade IT security services at affordable pricing.